Contact Us
Got a question about something you spotted on BetJet? We honestly love hearing from our readers. Keeping our casino reviews accurate is a massive priority for us. So, if you happen to catch an outdated detail or a factual error, please let us know. It actually helps us out a lot.
How to Reach Us
General Enquiries
Contact: contact@betjet.com
We check our inbox regularly and try to reply as fast as we can.
Just a quick heads-up before you hit send:
- We don't give out personalised gambling advice.
- We really can't step in to resolve disputes with your casino account.
- We have pretty much zero access to your payment or withdrawal issues.
For anything account-related, you'll need to chat directly with the casino operator.
Press and Partnership Enquiries
Contact: partnerships@betjet.com
To help us get back to you faster, please include:
- The nature of your enquiry.
- The name of your company or organisation.
- Any relevant details or a quick outline of your proposal.
What We Can Help With
At BetJet, we're kind of obsessed with getting things right. We are more than happy to help you out with:
- Your thoughts and feedback on our published content.
- Pointing out needed corrections or updates.
- Questions about how we rate and review casinos.
- Any other general questions about the site.
Your feedback keeps us on our toes. It ensures everything we publish stays strictly accurate and transparent.
What We Cannot Help With
Since we are an informational site and not an actual casino, our hands are tied with certain things. We honestly can't help you out with:
- Problems logging into your casino account.
- Fights over delayed payments or missing withdrawals.
- Disagreements regarding bonus terms and wagering requirements.
- Annoying KYC verification delays.
- Individual tips on how or what to play.
All your deposits, bets, and cashouts happen directly between you and the casino.
Response Times
Our team tries to reply to genuine messages as fast as possible. That said, it sometimes takes a bit longer depending on how busy the inbox is. Just a fair warning, though. If you send us spam, random promotional offers, or completely irrelevant pitches, we kind of just hit delete. You probably won't get a reply.